American Health Communities and its providers take compliance very seriously. We are committed to providing services in an ethical manner and in compliance with all the regulations that govern our industry. Our compliance department guides the conduct of our employees and welcomes reports or inquires about issues related to ethics or compliance.
Chief Compliance and Ethics Officer
201 Jordan Road, Suite 200
Franklin, TN 37067
Office: (615) 905-5400
Patient Experience Line: 800-463-1946
In addition to our compliance department, we have a phone line dedicated to gathering feedback from patients, families, vendors and contractors. Reports can be anonymous, and we encourage anyone who wants to leave a message about a patient experience to call this number. The phone service is operated by a third-party and is available 24-hours a day, 7 days a week.
American Health Communities Code of Conduct
The Code of Conduct provides standards that employees, providers and business partners are expected to follow. These standards protect and promote integrity across the organization and enhance our company’s ability to achieve its mission, vision and values. The Code of Conduct is the foundation of our corporate compliance and ethics program and demonstrates our commitment to ethical and legal behavior in our workplace.
Please find the Code of Conduct here.
Requirements for Vendors and Contractors
Vendors or contracts can access self-guided training and education required by our Corporate Integrity Agreement, our organization’s compliance program, and applicable Federal healthcare regulations, including the Anti-Kickback Statute and the Stark Law. To learn about compliance policies and procedures for American Health Communities and Tennessee Health Management (THM), visit this link.