American Health Communities number one priority is resident safety and happiness, and we are happy to accommodate residents and families spending time together; with that said we want to ensure the process is safe for the residents.  Visitors are welcome at any time if the visit does not infringe on the rights of the resident or resident’s roommate. In the interest of safety and security for our residents and staff, our entrances shall remain locked.  It is the policy of this facility to secure our entrances and exit discharge doors to reduce the risk of unauthorized entrance and exit to protect our residents and staff.
 
For facility entry, please ring the doorbell or call to speak to a facility representative. When you wish to exit the facility, please ask a staff member for assistance.
In addition to locked entrances, we are following CDC and CMS guidelines to protect the health and safety of your loved ones to protect against COVID-19 infection. Even if you’ve met your local community criteria to discontinue isolation or quarantine, visitors with confirmed COVID-19 infection, compatible symptoms, or close contact as listed below shall defer non-urgent in-person visitation until they meet CDC criteria for healthcare settings to end isolation or quarantine. 
 
Do not visit if:
  • You have tested positive for COVID-19
  • Have any COVID-19 symptoms or…
  • Have had close contact to anyone with COVID-19
 
Visits can be conducted in resident rooms, in public spaces, in dedicated visitation spaces, or outdoors, depending on the facility’s structure and residents’ needs. Visitors, residents, and their representatives should be aware visitation can increase the risk of COVID-19 infections and precautions may be required as needed. However, if a visitor, resident, or their representative accepts the risks associated with visitation, and the visit occurs in a manner that does not place other residents at risk or infringe upon the rights of the resident or others, a resident may receive visitors as he/she chooses.
 
There is no limit on the number of visitors that a resident can have at one time. Visits should be conducted in a manner that adheres to the core principles of Covid 19 infection prevention and does not increase risk to other residents. Face covering and mask use will be based on recommendations from the CDC, state and local health departments, and individual facility circumstances. For residents who are on transmission-based precautions or quarantine, visits may occur in the resident’s room and the resident shall wear a well-fitted face mask (if tolerated). Visitors shall be made aware of the potential risk of visiting and precautions necessary in order to visit and shall adhere to the core principles of infection prevention. 
 
The core principles of Covid 19 Infection Prevention are:
 
Facilities should provide guidance (e.g., posted signs at entrances) about recommended actions for visitors who have a positive viral test for COVID-19, symptoms of COVID-19, or have had close contact with someone with COVID-19. Visitors with confirmed COVID-19 infection or compatible symptoms should defer non-urgent in-person visitation until they meet CDC criteria for healthcare settings to end isolation. For visitors who have had close contact with someone with COVID-19 infection, it is safest to defer non-urgent in-person visitation until 10 days after their close contact if they meet criteria described in CDC healthcare guidance (e.g., cannot wear source control).
 
  • Hand hygiene (use of alcohol-based hand rub is preferred) 
  • Face covering or mask (covering mouth and nose) in accordance with CDC guidance 
  • Instructional signage throughout the facility and proper visitor education on COVID- 19 signs and symptoms, infection control precautions, other applicable facility practices (e.g., use of face covering or mask, specified entries, exits and routes to designated areas, hand hygiene) 
  • Cleaning and disinfecting high-frequency touched surfaces in the facility often, and designated visitation areas after each visit 
  • Appropriate staff use of Personal Protective Equipment (PPE) 
  • Effective cohorting of residents (e.g., separate areas dedicated to COVID-19 care) 
  • Resident and staff testing conducted as required at 42 CFR § 483.80(h) (see QSO- 20- 38-NH)
 
We appreciate your help in following these important health and safety guidelines. If you have any questions call your AHC Community for details.
 
AHC communities will remain vigilant in monitoring for positive cases among residents and staff members through appropriate passive screening and testing as indicated by the CDC. We will provide updates about any modifications to our visitation policies on this page.

Greg Haynes
Vice President, Operations
American Health Communities

Sonya Pusser
AVP of Clinical Operations
American Health Partners